CCNA Exam 646-391 - Cisco Lifecycle Services Express Exam

The description of the document:

CCNA Exam 646-391
Title: Cisco Lifecycle Services Express Exam
Ver. 02.12.07

Example Question out of 57 Questions:

QUESTION 5:
In the implement phase, the ongoing support hand-off meeting provides which of the following benefits?
A. improves customer satisfaction by ensuring a productive operations environment of Systems and processes;and minimizes the time it takes to migrate the customer in to an automated and process-oriented environment, realizing productivity benefits from operations resources
B. provides the customer with necessary reactive break-fix services required for daily operation of the network, the availability of reactive break-fix services being a requirement for customer acceptance of the implementation
C. establishes both an ongoing review process to ensure that issues are addressed promptly and that the partner can assess and position service activities proactively and a communications mechanism to help the partner maintain awareness of the customer’s
issues
D. improves customer satisfaction by ensuring a productive operations environment of Systems and processes;and minimizes the time it takes to migrate the customer in to an automated and process-oriented environment, realizing productivity benefits from operations resources

Answer: B

QUESTION 6:
Which service component within the design phase provides the customer a comprehensive design specific to the operations and network management processes and tools of a system?
A. Implementation Plan
B. Detailed Design Development
C. Project Kick-off
D. Business Requirements Document
E. Business Plan
F. Staging Plan

Answer: B